Refund Policy

Thank you for choosing www.sweatvibeshop.com. We are committed to providing you with high-quality sports headbands and wristbands while ensuring your complete satisfaction. Below are our refund policies, which apply to all purchases.

  1. Refund Policy
    If you are not satisfied with your purchase, we welcome your request for a refund within 30 days of receipt. Please note that this refund policy only applies to unused, well-packaged items.
  2. Refund Request Procedure
    To request a refund, please follow the steps below:
    Contact Customer Service: Please contact us at business@sweatvibeshop.com and provide your order number and the reason for your refund.
    Returning Items: After receiving your refund confirmation, please return the item to the address we specified. Please ensure that the item is in its original packaging and with all tags attached.
    Awaiting Processing: Upon receipt of your return, we will inspect it and, if we confirm that the item is eligible for a refund, process your refund within 7 business days.
  3. Refund Method
    Refunds will be processed using the payment method used for purchase. If you paid by credit card, your refund will be reflected on your credit card statement. The processing time depends on your bank’s processing speed.
  4. Fees
    Refunds do not include the initial shipping fee. If you return an order where part of the item was returned, the shipping fee will not be refunded.
  5. Communication and Support
    If you have any questions or need further assistance, please feel free to contact us:
    Address: Puesta del Sol 713, INFONAVIT, 23880 Loreto, BC
    Tel: +52 6131166318
    Email: business@sweatvibeshop.com

Thank you for choosing www.sweatvibeshop.com. We look forward to providing you with excellent service and a great experience!