Frequently Asked Questions

Welcome to www.sweatvibeshop.com. Before using our services or making any purchases on our website, please read the following terms and conditions carefully. These terms and conditions provide answers to frequently asked questions to help you better understand our products and services.

  1. About Our Products
    1.1 What types of products do we offer?
    We primarily sell sports headbands and wristbands suitable for a variety of sports and everyday use.

1.2 What materials are our products made of?
All our products are made of high-quality, breathable materials designed to provide a comfortable fit and excellent performance.

1.3 Do product colors and styles vary?
Yes, product colors and styles may vary based on actual inventory; please refer to the information posted on our website for accuracy.

  1. Ordering and Payment
    2.1 How do I place an order?
    You can simply select the product you want to purchase on our website, click “Add to Cart,” and follow the prompts to complete the checkout process.

2.2 What payment methods are available?
We accept a variety of payment methods, including major credit cards, debit cards, and electronic payment services. Please review the payment options at checkout.

2.3 How long does it take to process an order?
Order processing typically takes 2 business days. After placing your order, you will receive a confirmation email informing you of the processing status.

  1. Shipping
    3.1 How is shipping calculated?
    Shipping costs are automatically calculated based on your shipping address during checkout. The exact cost will be displayed before you confirm your order.

  1. Returns and Refunds
    4.1 How do I request a return or exchange?
    If the product you received is defective or does not match your order, please contact Customer Service within 30 days of receiving the product to request a return or exchange.

4.2 How long does it take to process a refund?
Refunds are processed within 7 business days of receiving the returned product, depending on your bank’s policies.

  1. Customer Service
    5.1 How do I contact Customer Service?
    If you have any questions or need support, please contact us via email at business@sweatvibeshop.com. We will respond to your inquiries as quickly as possible.
  2. Privacy Policy
    6.1 How do you handle my personal information?
    We are committed to protecting your privacy. All personal information will only be used for order processing and customer service. Please see our Privacy Policy for more information.
  3. Modifications and Availability
    7.1 Can I modify my order at any time?
    Once an order is confirmed and processed, we cannot modify it. If you need to make a change, please contact customer service as soon as possible.
  4. Contact Us
    If you have any unanswered questions or need more information, please feel free to contact us at:
    Email: business@sweatvibeshop.com

Thank you for choosing www.sweatvibeshop.com. We look forward to providing you with excellent products and services!